Terms and conditions

Utilaro is a digital marketplace connecting people and companies that want to rent, buy, sell, or list professional equipment, parts, and operator services.

The platform is built for European markets. Listing availability, languages, and services may differ by country.

Utilaro acts as a technology intermediary. We are not a party to rental or sale contracts between users unless we expressly state otherwise.

You must have legal capacity to contract. Business accounts must be created by people authorised to represent the company.

You are responsible for keeping login credentials confidential and for activity under your account.

We may suspend or close accounts that breach the Terms, publish false information, or harm other users or the platform.

• Provide accurate, up-to-date profile and company details.
• Do not create multiple accounts to bypass restrictions or moderation.
• Do not share account access with unauthorised third parties.

Owners and companies may publish rent, sale, or dual listings. Buyers may send inquiries, calendar reservations (where enabled), and public requests.

You alone are responsible for listing accuracy (prices, condition, availability, photos, location) and for complying with applicable law (including tax and workplace safety rules).

Utilaro may moderate, hide, or remove content that breaks the law, third-party rights, or these Terms.

• Do not list equipment or parts you are not entitled to rent or sell.
• Do not use the platform for spam, fraud, or misleading content.
• Displayed prices must be clear; extras (transport, operator, fuel) must be communicated transparently.

Rental, sale, delivery, payment, insurance, and inspection are agreed directly between users, unless Utilaro offers a dedicated payment flow.

We recommend written confirmation (in-app or email) of dates, location, handover conditions, and responsibilities.

Utilaro does not guarantee availability, technical condition, or performance of equipment or parts listed by third parties.

A Free plan listing quota is shown on the site. Paid Start and Pro plans, extra listings, and promotions are paid via Stripe Checkout.

Prices on the pricing pages are exclusive of VAT. Stripe Tax calculates VAT at checkout (including B2B reverse charge when you provide a valid VAT ID). Fiscal invoices are issued by Stripe on behalf of Utilaro.

Plan, extra-listing, and promotion payments are made to Utilaro (platform fees), not to other users. Equipment rental or sale is agreed between users outside Stripe unless we say otherwise.

You can cancel a subscription in the Stripe billing portal. Cancellation stops renewal; time already paid stays active until the date shown in your account.

The Utilaro brand, design, software, and our created content are protected. You may not copy or commercially exploit them without written permission.

You keep rights in content you upload. You grant us a non-exclusive, worldwide, royalty-free licence to display that content on the platform to operate the service.

The platform is provided “as is” and “as available”. We do not guarantee uninterrupted or error-free operation.

To the extent permitted by law, Utilaro is not liable for indirect damages, lost profits, data loss, or harm arising from dealings between users.

Nothing in these Terms excludes liability that cannot be excluded by law (for example fraud or wilful misconduct where required).

You may close your account by contacting us. We may suspend access for abuse, fraud, security risk, or Terms breaches.

After termination, some data may be retained under the Privacy Policy and legal obligations.

These Terms are governed by Romanian law, without prejudice to mandatory EU consumer rights.

Where permitted, disputes should first be resolved amicably; otherwise Romanian courts have jurisdiction, subject to consumer venue rights.

Consumers may also contact the Romanian National Authority for Consumer Protection (ANPC): https://anpc.ro, and use the EU Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr.

We may update the Terms. The “Updated” date on this page shows the current version. Continued use after material changes constitutes acceptance where the law does not require another form of consent.

Questions about the Terms: contact@utilaro.com.

Company identity (legal name, registered office, company ID) will be published on this page as soon as registration is complete. Until then, Terms and personal-data requests go to contact@utilaro.com.